FAQ
1.Q: Can you accept OEM or ODM?
A: Yes, you just need to send us your design, we will offer our best quotation within 24 hours.
2.Q: Do you provide samples? Is it for free?
A: Existing Sample for free, can deliver immediately. Customized sample need sample charge, will be completed within 3-7days. Freight cost will be at your side.
3.Q: Can you do the design for us?
A: Yes, We have a professional team having rich experience in designing paper products.
4.Q: What kind of artwork file format I should provide you for printing?
A: PDF,AI,CDR,PSD,Adobe,Core IDraw, etc.
5.Q: How can you ensure the quality inspection?
A: On the order process,we have inspection standard before delivery and will supply you the pictures.
Our service :
Sample service:
-We provide free samples for our existing products range.
-Sample and tooling charges need if special design needed, the exact charges depends on your final design and product.
-We will return sample charges to you once place an order, and return the tooling charges once the order quantity reach to certain quantity.
-It will take 2-3days for free samples.
Customized services:
- We provide OEM and ODM process Service, also Provide product sketch.
After-sale services:
- For most of our products, we provide one year warranty.If any items broken for unartificial reason, we can replace the items after having the approve. We guarantee your satisfaction with all our merchandise. The feedbacks will be paid more attentions from customers constant, we will solve the problems timely.
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